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Answers to Common Questions
Can I really triple my reading speed?
The average person reads from 200 to 300 wpm. It is not unrealistic
to double or triple your speed after mastering the first 3 lessons. Individual
results vary and results depend on the amount of effort you put into
it. The beauty of the program is that you can practice anytime you read
a newspaper, magazine, or book. Once you complete the short practice
lesson, you can practice on everything you read. All you have to do is
try and that is easy since you are reading daily anyway.
Where can I find more information on Speed Reading or Comprehension?
See this article on Speed Reading. This article was prepared
for a number of parenting magazines so you may see it published elsewhere.
What is new in the Online Version?
The new Online version includes additional Comprehension and Memory training in addition to a new Speed Reader-X training system that now includes audio introductions. Find out all the details on our Speed Reader-X Comprehension and Memory Page
This is a completely new system.
If you have already signed up and need to log-in, you can find the login information in your confirmation email and you can reach the member page HERE
See more FAQ questions about the online system HERE.
What is new in the version 5.0 CD-ROM?
Version 5.0 CD-ROM is a major update to the software over the previous 4.0 version. The changes are based
on new research and customer feedback. You can see screenshots with more
information on the
Software page.(NOTE: As of 2008 the CD version has been replaced by the new Online Version which has more features and comprehension/memory training.)
- The manual has
been fully integrated into the software. It is no longer necessary
to keep track
of a printed manual. If you prefer a
manual that you can thumb through, the manual is also available for
printing from the start menu.
- The new and improved
Practice section allows you to tailor your practice to your own needs
without following the lesson plan or in
addition
to the lesson plan.
- You can now load
your own text files and set your own practice speed in the Practice Section.
- Speed Reader-X
is
now MacOSX and Windows Vista
compatible.
- Many additional
options have also been added to improve the look and feel of the
software.
I am having trouble ordering, Help ?
Our online ordering system should process any order including international orders. If you have trouble with the quick order form, try the shopping cart HERE Please let us know if you have problems or find anything on the website confusing. We will be glad to help you and if you are having trouble, others may have the same trouble. We would love the opportunity to improve our site or ordering system. You can always reach us through the trouble ticket system or by email.
How do I install the CD software?
When you insert the CD in your computer, it should open a menu
automatically If it does not start automatically, simply open My Computer,
double click on your CD/DVD Drive and double click autorun.exe. If
you have MacOSX, installation is as simple as copying the installer to
your Applications folder. See the readme.txt file for details on MacOSX
installation. Once installed, you can run
the software
from
your Windows
Start/Programs
button.
The Online version does not require any installation. Simply login to your account using the username and password that were emailed to you.
Does the software teach Comprehension?
The Online Training System includes both Comprehension and Memory training Classes. These are full classes which include audio instruction. They are suitable for both speed readers and non-speed readers to improve memory and comprehension. The memory and comprehension classes are two separate classes and are both included in the Ultra Mind Improvement Studio.
I am having trouble installing the CD software, what do I do?
A good fix-all solution is to reboot your computer. This will clear out any software or any operating system problems that have occurred. Try re-installing the software again.
Where can I find more details and screenshots of the software ?
We have screen shots on the Software page along with an explanation of each page.
Who can benefit from Speed Reader X®? Speed Reader X® is for everyone. It has been tested with children age 8 and up as well as adults. Even slow readers can benefit from speed reading techniques. Fast readers can learn techniques to become even faster and improve understanding.
Does Speed Reader X® include eye exercises?
Our research showed that the eye coordination exercises were not useful.
If your child plays video games, then they already have the eye movement
skills needed. If you drive a car, use a computer, play tennis, or participate
in any other visual activity, you would not benefit from such
exercises. The visual benefits of speed reading are a result of widening
your field of vision, not eye exercises. Learning to read multiple words
at once naturally increases the visual area that your brain processes.
Anyone with normal, healthy eyes does not need eye exercises. People
using the
eye
coordination
exercises
in our tests often
complained
that they
felt they were a waste of time and they were not sure what they were
supposed to gain from the exercises. Our software is designed to make
full and efficient use of your time. We have designed the training system
to teach speed reading without unnecessary filler.
Is there a fixed schedule I must follow?
No, our system does not restrict you to one session per day or any similar
limitations. It is designed for everyone to follow at their own pace.
You can use the system when you have time during the day. You can complete
as many lessons as you wish or as few as you have time for. You can repeat
lessons as many times as you need to. The Practice section allows you
to practice at your own pace even if you choose to go faster or slower
than the lessons.
Can my children use the software or only me?
Our software has a household license. That means you can install the
software on more than one computer as long as it is in your household.
Everyone that lives in your household can also create their own personal
account which
will
track
their progress and remember where they stopped after each lesson.
Will I receive follow up sales calls or emails for other products?
NO! Never! We will not now or ever make any sales calls to your phone number. We only ask for a phone number to verify your credit card if there is a problem making the charge or a question about the order. We do not believe in out-call telemarketing. It is a form of harassment and we will never call you at home for the purpose of selling you anything. If you do not want to receive calls from any telemarketer, you should sign up at the National Do Not Call Registry to prevent most telemarketers from harassing you at home. Any bonus or special offers we make will be sent by regular mail to your postal mail box. We will not harass you by phone and we will not spam you.
How do I access the eBooks on the Bonus Disk?
Insert the disk in your computer's DVD drive. Make sure you have a DVD drive and not a CD drive. The DVD should automatically start, but if it does not, simply open your DVD drive from My Computer and double click on the index.html file. Follow the directions. The files are compressed in order to fit as many as possible on the DVD. If you need to unzip the compressed files we recommend the Evaluation version of WinZip at winzip.com
How do I listen to the eBooks on my computer?
You can use the Microsoft® Text-To-Speech feature. For instructions and to download your free copy visit THIS link This program will not only read the supplied eBooks but will read aloud almost any text document or webpage. You can also listen to the ebooks on your MP3 player. Many MP3 Players support text-speech. You can also right click on a .txt file after installing the Microsoft® Text-To-Speech feature and select the option to turn it into an audio book. You can find additional voices for the reader on Microsoft's web site.
I can read the program disk but not the eBook disk, or I am having trouble reading a specific disk?
The software disk is a CD-ROM and will be readable by any CD or DVD computer drive that is in proper working order. The eBook DVD is in DVD format and cannot be read on older CD-ROM only drives. You must use a DVD computer drive to read the DVD disk. Most modern computers include a combo drive that will read both CD and DVD formats. If you are certain you have a DVD capable drive but still cannot read a disk, try reading the disk on another computer or laptop. If it still does not read, contact us and we will gladly arrange for a replacement.
Can I use Speed Reader-X® CD-ROM on my Mac? On my Windows system?
Yes, the Speed Reader X® software is both Windows® and
MacOSX® compatible. The CD includes software
versions
for
Mac
OSX® Power
PC and Intel versions and for Windows®.
The following versions are supported:
Windows XP
Windows Vista
Windows 98
Windows ME
Windows NT 4
Windows 2000
Windows 2000 Advanced Server
Windows 2003 Server
Windows Media Center Edition
Windows Tablet Edition
MacOSX Power PC and Intel
System Requirements: If your computer can run
Windows or MacOSX, it can run our software.
Some text is cut off in the CD-ROM version
The software is designed to display all text as shown in the example
screen shots. If your Windows settings have been changed from the
defaults it will not display correctly. This change will affect
all programs and especially programs that depend on specific text
sizes.
To
solve the problem:
Right Click anywhere on the Desktop
Click Properties
Click Appearance Tab
Make sure Font size is "Normal"
For Vista and updated Windows XP systems use these instructions
Right Click anywhere on the Desktop
Click Properties
Click Settings Tab
Within Settings dialog box, select the Advanced button
Make sure the DPI setting is "Normal size (96 DPI)"
Do you ship to APO/FPO Addresses? PO Boxes?
Yes, we will gladly ship to Military addresses and to PO Boxes.
I NEED HELP
You can email our support department through the trouble ticket system anytime.
We usually respond in a few hours but please allow up to 48 hours. Providing support by this system allows
us to provide complete answers, in a written form that you can easily
follow plus it gives our support staff the opportunity to research the
answer to any questions they may not have the answer to. You can also access the answer without depending on unreliable mail systems(such as aol.com, msn.com rr.com)
I have emailed you but received no reply
We always reply to customer questions. Someone can usually reply within
a few hours but we almost always reply within 24-48 hours during
the business week(not weekends or holidays). If you have emailed us and
not received a reply in 48 hours, email again. Sometimes email is simply
lost. If you still do not receive a reply, check our
Most Common Causes
Of Missing Email. You can also contact us through our trouble ticket system on the contact page
Can Speed Reader-X on CD-ROM be used in a networked classroom ?
Yes, Speed Reader-X can be used on Windows or MacOSX computers that are networked to share disk space with another computer. Students can create their own accounts and access that account from any computer on the network. No special Speed Reader-X version is required. We will be happy to explain how to set this up.
How do I reset one score on the chart without clearing all scores(CD-ROM Version)?
Sometimes you may end a reading test early which can cause an inaccurate test result in your progress chart. You can edit the user file with any text editor and remove a single entry. Look in the Users folder, usually in c:\program files\Speed Reader-X\Users for the username you want to change. Load the file into any text editor such as NotePad and you can remove an entry. Do not remove the entire line, just delete the score and the date.
Online Training FAQ (the below does not apply to the shipped CD-ROM)
How do I access my online account?
If you signed up for the online training system, go to http://online.speedreaderx.com and click the Sign In option.
I did not receive my password or login information, how do I login?
If you signed up for the online training system, your login information and password was emailed as soon as your order was completed. Check your spam folder if you did not receive it. If you are using a mail service like aol.com rr.com msn.com or similar service, they are very unreliable and may have lost your response. You can click the Forgot-Password link on the sign in page to have your information re-sent.
What is the online system and why would I want it?
You can find more information about the online training system which includes new audio Comprehension and Memory classes at
http://www.speedreaderx.com/online-speed-reading.htm
How can I make money re-selling Speed Reader-X?
You can offer Speed Reader-X Online through your website and receive a payment for every purchase that is made from your site. Find out more and get your link on our affiliate page. |
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