| PLEASE READ CAREFULLY as this applies to all purchases made online or offline from Elite Minds Inc for Speed Reader-X® or related products sold on this website.
By accepting charge(s) of any product(s) made by or sold through Elite Minds Inc., customers (buyers) agree to be bound by the terms and conditions listed below. Any attempt to alter, supplement, modify or amend these terms and conditions by the customer will be considered as material alteration of this agreement and, therefore, are void with/without customer's acknowledgement. In addition, these terms and conditions are subject to change at any time, with or without prior written notice to the customer(s). Therefore, please check these terms and conditions carefully each time before you place an order from Elite Minds Inc.
Elite Minds Inc(TM) LIMITED REFUND GUARANTEE
Each returned merchandise(s) that has been returned or has been requested to return MUST follow Elite Minds Inc. return merchandise procedures. Any returned merchandise(s) that have not followed merchandise procedures shall be rejected and marked as lost to Elite Minds Inc. Customer agrees that all returned products will be 100% complete(with the exception of items advertised as free gifts that may be kept), in re-saleable condition, and will include the original packaging material(s), manual(s), blank warranty card(s), and other accessories which have provided by the manufacturer originally in the packaging. If any component(s) of the returned product is (are) missing, Elite Minds Inc's Return Procedure will be breached and shall reject the entire return or may choose to impose additional charges against the customer for replacement of the missing component with or without customer's acknowledgment. Elite Minds Inc. will be gladly accept any merchandises, which are in defective conditions within 90 days of purchases and will offer a customer satisfaction guarantee for Speed Reader X(TM) Program for 90 days or as stated on the guarantee page. We do not accept returns for merchandise purchased at retail outlets. Returns for retail purchases depend solely on the retail store's policy.
Product Return Procedure:
To return a product (“DEFECTIVE or NONE-DEFECTIVE”) based upon Elite Minds Inc.'s replacement/return guarantee policy, you must e-mail our Returns Department to obtain a Return Merchandise Authorization ("RMA") number within the guarantee return period for the product. Elite Minds Inc(TM) will not accept any returns without prior authorization and an RMA number. Once issued, RMA numbers are valid for 30 days within which return products must be received by Elite Minds Inc. Customer should prominently display the RMA number(s) clearly on the shipping label of boxes containing the returned product.
RMA numbers are provided by request through email only. Insert a letter with the RMA in the package. Any returned products that do not have Elite Minds Inc.'s RMA number, will/shall not be process and considered as breach of return policy.
Customer is solely responsible for shipping any non defected or defected returned product(s) to Elite Minds Inc.. Elite Minds Inc. may issue a return label for defected items (only) upon RMA department manager's approval depending on cases. Customer agrees to use only reputable carriers capable of providing proof of delivery and insurance for the entire value of the shipment. Customer agrees to bear all shipping charges and all risk of loss for the return product during shipment.
Elite Minds Inc. will not refund to customer the original shipping and handling charges. For defected items, upon supervisor's approval, original shipping charges may be credited back depending on special cases. In addition, Elite Minds Inc. will assess a 15% restocking fee with shipping cost against the Customer's account on all non-defective returns for refund with or without customer's acknowledgment.
ALL RETURNED ITEMS REGARDLESS OF DEFECTED OR NONEDEFECTED, "NON DEFECTIVE MEANING NOT DEFECTIVE UPON ARRVIAL (DOA)", MUST BE IN ITS ORGINAL (MANUFACTURE) CONDITION (WHERE CONDITION CAN BE ACCEPT FOR RESALE, NO BROKEN OR MISSING PARTS ETC). ALL RETURNED ITEMS ARE SUBJECT TO APPROVAL FROM MANAGMENT OF Elite Minds Inc. AND MANUFACTURE.
WARRANTIES
Elite Minds Inc. MAKES NO REPRESENTATION for any product's any warranty unless specified.
LIMITATION OF LIABILITY IN ALL CIRCUMSTANCES Elite Minds Inc(TM) (“Elite Minds Inc.”)'S MAXIMUM LIABILITY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCTS SOLD. Elite Minds Inc. SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE UPON A CLAIM OR ACTION IN CONTRACT, TORT, INDEMNITY OR CONTRIBUTION, OR OTHER CLAIMS RELATING TO THE PRODUCTS IT SELLS WHICH EXCEEDS THIS LIABILITY LIMIT. Elite Minds Inc. SHALL NOT BE LIABLE FOR THIRD PARTY CLAIMS FOR DAMAGES AGAINST THE CUSTOMER, OR FOR MALFUNTION, DELAYS, INTERRUPTION OF SERVICE, LOSS OF BUSINESS, LOSS OR DAMAGE TO EXEMPLARY DAMAGES, WHETHER OR NOT Elite Minds Inc(TM) IS APPRISED OF THE POSSIBILITY OF SUCH CLAIMS OR DAMAGES.Elite Minds Inc. DOES NOT, AND IS NOT, RESPONSIBLE FOR ANY LOST DATA, ONLINE ERRORS, DISPLAYING ERRORS, ONLINE PAGE ERRORS OR ANY ONLINE PROCESSING ERRORS THAT HAVE COSTED BY MACHINES OR COMPUTERS. Elite Minds Inc. DOES NOT HOLD ANY LIABILITIES FOR ANY LOST OF EMAILS DUE TO TECHNICAL ERROR(S).
Order Process Information and Requirement
Shipment normally ships out the third business day after receiving your order (excluding holidays). Elite Minds Inc. may contact you regarding the order you have placed. If, for any reason, you cannot be reached, your order will be put on hold. Elite Minds Inc. does not hold any delaying responsibilities for any on hold orders for which they might cost any additional responsibilities. It is customer's responsibility to make sure their information have been input clearly and correctly. We, however, will issue an email upon receiving your order regarding the information you have input. You may contact us (“Elite Minds Inc.”) during California normally business hours or 24 hours email address.
On Hold Status
On hold status defines as orders that cannot be processed due to an error. We might hold your order for the following reasons:
Credit card information cannot be verified.
Billing information and/or shipping information cannot be matched.
Credit Card has rejected your order due to human or mechanical error.
Receiver does not match credit card record as authorized user.
Address provided as shipping address is identified as invalid by USPS or UPS.
In order to prevent any delay of shipments, please make sure you have correctly
input your billing and shipping information. If it is needed, in addition,
please notice your bank regarding your shipping address. Further more, if it
is need,
please
feel free to email us to verify your information so that your order will be
guaranteed ship out within next 24 hours. We reserve the right to cancel any
orders that we are unable to be verify or process. We reserve the right to
refuse any order.
An email will be sent to the email address used to place the order for
any orders that are held because of incomplete or otherwise inaccurate
shipping
information. These orders will be held until we receive a response with
the corrected information.
LOST OR DAMAGED PACKAGE
-Elite Minds Inc(TM) limited liability
Elite Minds Inc. does not hold any responsibility for any lost of shipment due to shipping carriers mistakes or wrongdoings. In addition, however, Elite Minds Inc. will issue a second shipment under special condition after 15 days after UPS claim package lost. Under any CIRCUMSTANCES, Elite Minds Inc.'s liability limits to assist package locating, and to provide second shipment upon condition approval.
Shipping Methods
Elite Minds Inc(TM) offers U.S. Postal Service or other shipping method at our discretion.
If you need, for any reasons, to cancel your order, YOU WILL HAVE TO CALL US AND STOP THE ORDER OVER THE PHONE BEFORE 12:00 NOON AT THE SAME DAY YOU PLACED YOUR ORDER. Once you placed the order, if the packages have already been processed (CHARGED), it will not and cannot be cancelled and additional charges will be issued.
Price Changes
Elite Minds Inc. reserves the right to change any price at anytime. All pricing errors are subject to correction. We reserve the right to refuse any order.
Typographical Errors
Elite Minds Inc. is not responsible for typographical errors. All typographical errors are subject to correction. We reserve the right to refuse any order.
|
